Try it free for 2 weeks, no credit card required.
How does pricing work if there are no monthly contracts?
The goyaPhone pricing includes both access to the software, and unlimited phone calls. With the goyaPhone, you never have to worry about how many phone calls you’re making. You simply pick a calling plan for the timeframe that best suits your needs, without the commitment of renewals. And when your plan expires, you’re automatically redirected to the free-forever plan.
Is the free plan really free?
Yes, it's really free and we'll even give you 50 free calls every month. It's designed for those of you who need to cold-call occasionally: you always have full access to your data and the few times of the year when you need to do a cold-calling campaign, everything's ready for you. Note that use of the goyaPhone is limited to fair use and if you abuse our system your account may be cancelled.
What phone number will people see on their caller id?
With the goyaPhone, you can display your cellphone number or a corporate phone number, provided it’s not a premium number. We are a registered telecommunication operator at the Arcep (French telcommunication regulator) and we verifiy every 10 days that you are indeed reachable at the phone number of your callerID using an automated system. We can demonstrate that every phone call originated from the goyaPhone is compliant with the French regulation pertaining to callerID modification. The French anti-spoofing regulation of the Arcep is defined in Décision n°2018-0881 https://www.arcep.fr/uploads/tx_gsavis/18-0881.pdf
paragraph 7.4, and summarized on the French Senate website http://www.senat.fr/questions/base/2019/qSEQ190610866.html
Can I dial internationally?
Yes, the goyaPhone supports international dialing. Below is the list of ISO2 country codes that are automatically supported. If you need to make calls to other ISO2 country codes, please contact us so we can review your request to authorize your account for other destinations. There is a one-time setup fee of 39€ euros per additional destination.
United States of America
Better than what you have?
How does customer support work?
Very simple: you just call. Many software companies take pride in having great customer support, but what does that really mean? Probably that their software is complex to set up and use, and requires support. Do you really want to spend time dealing with support issues? The goyaPhone is different: it's designed to be simple to use, and designed to work self-service, without support. However, if you need help getting started or have an issue, feel free to call. No endless email chain; you just call on your own time. If we need to do a screen-sharing session, we use Skype.
How does training work?
There are video tutorials for self-training. In about 15 minutes, you can become familiar with the main functionnalities of the goyaPhone. When you're just starting, it's important to watch the tutorial on how to import leads from an Excel file. The goyaPhone is designed to be efficient for those using it often and therefore more emphasis was placed on efficiency than discoverability for those using it for the first time. But overall, the goyaPhone is pretty easy to use and training is usually not an issue. If you need support to get started, feel free to contact us.
How does the free trial work?
The first step consists of creating your goyaPhone profile. The second step consists of importing your first spreadsheet. You can test importing your spreadsheet in the interactive demo as many times as you need and see how your prospects will render. It's also recommended that you watch the import tutorial before you start. Once your prospects are imported, the free trial starts running from the date you first log into your account. The free trial consists of full use of the goyaPhone, free for two weeks. No credit card required. If you need more time to evaluate the software, feel free to ask.
How do I import and export my data with the goyaPhone?
The goyaPhone works with the Excel format; if you use another software, you should be able to save files as Excel spreadsheet. To import leads, all you need is an Excel spreadsheet. No need to worry about the order of the columns: drag-and-drop makes it really easy and there's a video tutorial that explains the process. With the goyaPhone, you can also export your data in Excel format: in addition to leads, you can also export your call statistics and your call history.
What do you accept for payment?
You can pay with Visa, Mastercard, Maestro and the French Carte Bleue. All payments are processed via EasyTransac, a French credit card processor, and we don't store your credit card information on our servers. All transactions are paid in euros and if you reside outside the euro zone, your financial institution will convert the amount to your local currency.
Are there sales tax?
If you reside outside the European Union, all sales are tax free. If you reside in the European Union but not in France then all sales are tax free as well and we require a valid EU VAT number. If you're a French resident then you're subject to the standard 20% sales tax.
Try it free for 2 weeks, no credit card required.